How to Check Your NOL Card Balance

Checking your Dubai travel card balance regularly helps avoid travel delays and embarrassment at the gates.

Here are all the methods to check your NOL card balance:

 Online via the RTA Website:

  • Visit the “Check Card Balance” section
  • Enter your 14-digit NOL Tag ID and captcha
  • Instantly view your current balance, expiry date, and pending top-ups.
HOW TO CHECK NOL CARD BALANCE
nol card app 1

Via Nol Pay / RTA / S’hail App:

  • Download the app on your phone.
  • Use NFC or manually enter your Tag ID.
  • Check your balance, transaction history, and manage your card.

 Via SMS:

  • Send your Card Tag ID to 511
  • Reply with “BAL.”
  • You will receive your balance immediately via SMS.
NOL CARD BALANCE VIA SMS
at Station Kiosks

At Station Kiosks:

  • Visit any metro, tram, or bus station
  • Swipe or tap your card at the kiosk to view your balance.

 At Retail Outlets:

  • Go to ENOC, Zoom, Lulu, or Carrefour outlets
  • Staff can swipe your card to show your balance.
At Retail Outlets

Tip: Always maintain a minimum of AED 7.50 on your NOL card to avoid entry denial at gates.